Postage & FAQs

With over 20 years experience in crafts, The Craft Corner offers you a fast, friendly and reliable service. We stock many craft products including 3d decoupage, bobbin lace patterns, craft books, toppers and embellishments, rubber stamping and much more.

COPYRIGHT FOR BOBBIN LACE PATTERNS

Please respect the designer of the lace patterns. Bobbin lace patterns are sold for personal use only. If you would like to sell items made from the patterns then please email [email protected] for permission.

If you have any questions please email us at [email protected]

Terms & Conditions

All prices include VAT.

Postage & Packaging Costs

You are asked to select the delivery destination at the checkout. Selecting the wrong destination will result in a delay whilst the correct postage costs are applied. Postage costs are calculated on weight. Orders to the UK over £30.00 are postage free, sent Tracked 48.

Please be aware, we pack all parcels so they arrive to you in pristine condition. Before the weight of your goodies, the weight of the packaging and packing needs to be taken into account.

Peel offs can be sent by Letter post, however there is no tracking details for a letter and we cannot be held responsible for delivery. If you want a tracked service, please choose Tracked 24 or 48 at the checkout.

At the checkout you can choose between Tracked 24 or Tracked 48.

UK Deliveries	Royal Mail Tracked 24/48
International Deliveries	Royal Mail International Tracked & Signed
	Royal Mail International Tracked & Signed Heavier
			Europe			Rest of the World
Prices From	Weight up to and including	UK	Zone 1	Zone 2	Zone 3	Zone 1	Zone 2	Zone 3
Letter	100g	£1.99
Large Letter	750g	£3.39	£10.65	£10.65	£10.65	£11.65	£11.80	£11.75
Parcel	20kg	£4.29	£11.15	£10.70	£11.95	£16.40	£14.30	£13.80

If purchasing from the EU, please be aware that import duty will have to be paid by the customer.

If payment is received by 12pm, parcels are normally dispatched the same day. If there is a delay you will be notified by email.

Please allow 2-3 working days for delivery for the UK and 10-15 days for overseas.

Payment methods

We accept Clearaccept and Paypal.

Returns and refunds

We are unable to accept returns on decoupage sheets as they are delicate and cannot be resold.

If you wish to return your goods please contact us by email at [email protected].

All purchases come with a 14 day guarantee from receipt of goods. If you’re not happy with your purchase, return the goods in their original condition for a full refund. Return postage is non refundable unless item is faulty.

Return postage for faulty goods will be refunded at the cheapest postage rate. It is the buyers responsibility to obtain a proof of postage when returning goods.

Goods that are faulty or damaged will be refunded or replaced upon receipt (including postage costs).

Sale of Goods

The goods for sale on this site comply with the “Sale of Goods Act”. The descriptions are as accurate as possible. If you are unhappy with your purchase please follow the returns policy listed above.

Privacy

Your details will not be shared or sold to any third party.

Contact details

The Craft Corner
27 Eastwell Close
Paddock Wood
Kent
TN12 6UH

0333 090 8024

[email protected]