Terms and Conditions

All prices include VAT.

COPYRIGHT FOR BOBBIN LACE PATTERNS

Please respect the designer of the lace patterns. Bobbin lace patterns are sold for personal use only. If you would like to sell items made from the patterns then please email [email protected] for permission.

Postage costs

Postage costs are calculated on weight. UK ONLY - orders over £25.00 are postage free. You are asked to select the delivery destination during checkout. Selecting the wrong destination will result in a delay whilst the correct postage costs are applied. All parcels to the UK are posted 1st class post and airmail for the rest of the world.

Please allow 2-3 working days for delivery for the UK and 10-15 days for overseas.

Payment methods

We accept Nochex, Paypal, and Clear Accept. If payment is received by 1pm, parcels are normally dispatched the same day. If there is a problem you will be notified by email.

Returns and refunds

If you wish to return your goods please contact us by email at [email protected]. All purchases come with a 14 day guarantee from receipt of goods. If you’re not happy with your purchase, return the goods in their original condition for a full refund. Return postage is non refundable unless item is faulty.

Goods that are faulty or damaged will be refunded or replaced upon receipt (including postage costs).

Sale of Goods

The goods for sale on this site comply with the “Sale of Goods Act”. The descriptions are as accurate as possible. If you are unhappy with your purchase please follow the returns policy listed above.

Privacy

Your details will not be shared or sold to any third party.